Welcome to [Bigmenboss] on TikTok. Protecting your personal data and building your trust is our top priority. Below are the privacy principles we strictly adhere to.
1. Purpose of Information Collection
We collect customers' personal information (synchronized via the TikTok Shop platform) primarily for the following purposes:
Confirming, processing, packaging, and delivering orders.
Providing customer service, supporting returns/exchanges, and resolving complaints.
Sending information about promotional programs (such as Mega Sale campaigns, new product launches) if customers opt-in to receive notifications.
Enhancing the shopping experience and optimizing our store's services.
2. Scope of Collected Information
To process orders on TikTok Shop, the information collected by the platform and transferred to us includes:
Recipient's name.
Contact phone number.
Detailed delivery address.
Purchase history and interactions with our store.
3. Information Sharing with Third Parties
We commit not to sell, rent, or exchange customers' personal information to any third party for commercial purposes. Your information is only shared in absolutely necessary cases to fulfill your order:
Shipping Partners: Providing your name, phone number, and address to execute the delivery of goods.
TikTok Shop Platform: Data is processed in parallel and strictly complies with TikTok's security standards.
Competent State Authorities: In the event of a legal request in accordance with the law.
4. Data Retention Period
Customers' personal data will be securely stored on our order management system until a cancellation request is made by the customer, or in accordance with the default data retention regulations of the TikTok Shop platform.
5. User Rights and Security Commitment
We apply strict management measures to protect your information from unauthorized access, use, or disclosure.
You have the right to request us to review, update, adjust, or delete your personal information at any time by directly contacting our Customer Service department.
6. Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us via:
Store: [Bigmenboss]
Email: [themenbosstiktok@gmail.com]
Warehouse/Office Address: [918 Soler Street, Binondo, Manila., Manila, Philippines]
This policy is effective from [26/3/2026] and may be updated to comply with changes from the TikTok Shop platform or legal regulations.